pickup@aatentsandinflatables.com
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Customer Pickup
Manage My Pickup Start Reservation
CUSTOMER PICKUP PORTAL

Manage My Pickup

Access your customer pickup reservation to view your pickup status, find your equipment, complete pickup, and submit your return.

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View Pickup Status See when your equipment is ready.
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Find Your Equipment View your assigned pickup location.
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Complete Your Return Follow your return instructions online.
FIND YOUR RESERVATION

Access Your Pickup

Enter the information associated with your reservation.

You can find this number on your reservation confirmation.
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Your reservation information is used only to securely locate your customer pickup order.

EVERYTHING YOU NEED

From Pickup to Return

Your customer pickup portal gives you the information you need before, during, and after your rental.

Tables and chairs organized and ready for customer pickup PICKUP
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READY WHEN YOU ARE

Find & Pick Up Your Equipment

Once your order is ready, your portal will show your assigned pickup location and everything you need to find your equipment.

  • ✓ Pickup date and time
  • ✓ Assigned pickup location
  • ✓ Pickup instructions
  • ✓ Equipment confirmation
Customer pickup equipment return area RETURN
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SIMPLE RETURNS

Return Your Equipment

When your event is over, bring your equipment back during your scheduled return time and follow the instructions in your portal.

  • ✓ Return date and time
  • ✓ Designated return location
  • ✓ Return instructions
  • ✓ Submit your return
SEE YOUR DETAILS

Know What's Happening With Your Rental

Your pickup portal keeps your reservation status, pickup and return information, equipment list, and pickup location together in one place.

When it's time to pick up or return your equipment, the portal walks you through the process step by step.

Learn How Customer Pickup Works →
MY PICKUP Reservation #12345
Ready for Pickup
PICKUP Sep 26, 2026 8:00 AM – 10:00 AM
RETURN Sep 28, 2026 8:00 AM – 10:00 AM
Customer pickup and return location
PICKUP LOCATION Your Assigned Pickup Area

Your actual pickup location, photo, and instructions will appear in your reservation portal when your equipment is ready.

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Your portal updates as your reservation moves through pickup and return.

NEED HELP?

Have a Question About Your Pickup?

Visit our help center for answers about pickup, returns, equipment, and your reservation.

Visit Help Center